Hearing Aid Services
Services & Repairs
Austin Hearing Aid Center offers hearing aid repairs in Austin, TX.
If you notice that your hearing aids are not working as they should, you may want to try these simple steps first…scroll down to see some troubleshooting tips below.
We’d love to see you to help!
Give us a call (512) 444-8684 or click below to Schedule Online.
Our Process
What Tests Will Be Done?
Troubleshooting Common Hearing Aid Issues
Before you take your hearing aids to a hearing expert, you might want to try troubleshooting it first.
Make sure that the hearing aid is turned on
This is probably the most basic troubleshooting procedure. Some people who are not yet fully-familiar with the hearing aids they are using might forget to turn it on before use.
Turn up the volume
If the hearing aid is turned on but you don’t hear anything, you can check the volume if it is set at an appropriate level. There are instances when the volume is turned down instead of turned up resulting in no sound output.
Check the batteries
If your hearing aid is running on disposable batteries, make sure that the batteries are positioned correctly in the hearing aids. You can also try using new batteries just to rule out battery issues.
Pro tip: If your hearing aid batteries don’t last as long as they usually do, your hearing aids might need repair.
Check the tubing (for behind-the-ear/BTE models)
For BTE hearing aids, you need to check the tubing because it can sometimes be damaged or get worn over time. If BTE hearing aid tubing shows signs of breakage or wear & tear, it needs to be endorsed to a hearing clinic for repair or replacement.
If your hearing aid is still not functioning properly even after troubleshooting, you need to have it checked by an audiologist. An audiologist can check your hearing aids and if it is established that the hearing aid is working fine, you may need to get a hearing test.
Hearing Aid Repair: When to Call the Pros?
At some point, hearing aids will need to be serviced. Below are some situations when you need to take your hearing aid to a hearing care professional:
-You have tried troubleshooting, and the hearing aids are still not working properly
-You experience excessive whistling or feedback. This could indicate an improper physical fit with a BTE ear mold or custom hearing aid. Even if the hearing aids fit perfectly during the initial fitting, the size and shape of the ears can change over time, especially with significant weight loss.
-If the hearing aids have been irreversibly damaged (cracked, broken or has visible holes on the faceplate or the shell).
Never attempt to repair the hearing aids on your own. The price you have to pay for losing its warranty or damaging it further is not worth it. Get your hearing aids fixed by a professional, someone who knows the ins and out of hearing aid electronics.
If you are looking for reliable audiologists in Austin, TX, who can perform hearing aid servicing and repair, we can help!
Preventing the Need for Hearing Aid Repair
Think of hearing aids as your own personal products that need proper care and cleaning. Because of their small sizes, it can be easy for earwax and other dirt to be trapped in the tiny holes and spaces of hearing aids. To avoid excessive build-up from clogging the microphone, receiver, and sound ports, it is highly important to clean the device daily with a clean and dry cloth or tissue.
Aside from keeping the device clean, the ears must be kept clean, too! By keeping the hearing aids and the ears free of dirt and debris, the need for frequent hearing aid repairs can be lessened.
Keep Ear wax at Bay
Ear wax is a natural secretion of the ears, but excessive secretion may block the ports or crevices of hearing aids. To keep ear wax at bay, clean the outer ears with a washcloth. Don’t use cotton buds, Q-tips or any other pointed, foreign objects that may end up pushing the ear wax further into the ears.
Keep Hearing Aids Dry
The leading cause of hearing aid repair is prolonged exposure to moisture. With daily use, it’s easy for moisture to accumulate in the device.
To avoid moisture accumulation, open the battery compartment of your hearing aids and remove the batteries to allow the device to air dry. A hearing aid dehumidifier can also help keep moisture levels to a minimum and prolong the life of hearing aids.
Hearing Aid Repair - Austin, Texas
Even with the best care and maintenance, hearing aids may still be subject to damage or technical issues. Hearing aids may be tiny devices with powerful working parts and digital components. Part of hearing aid maintenance includes periodic repair and firmware updates.
Austin Hearing Aid Center can repair most devices with minor issues on-site the same day. We have the tools and expertise to carry out fast and efficient hearing aid repair. For hearing aids with more extensive damages, our office will take care of the shipping and handling to and from the manufacturer.
Do you accept servicing and repair for hearing devices from another hearing healthcare office?
Yes! We are happy to service or repair your hearing aids, whether you got it from our clinic or from somewhere else. Our team is equipped to provide service and repair from any hearing aid brands.
Whether you need to get your hearing aids checked or get a hearing test in Austin, TX, our office is ready to cater to your hearing needs!
Contact us today to schedule an appointment to connect with the best audiologists in Austin, TX!
Book Appointment
Get Directions
Our office is conveniently located off Ben White and Menchaca Road. We take our time with each person, therefore, it is necessary to schedule your appointment in advance.
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4403 Menchaca Road, Suite E
Austin, TX 78745 - (512) 444-8684
- (512) 444-8697
Testimonials
What People Say?
For 15 years my audiologist Mr Randolph and his assistant have gave me the best service I could ever expect and a 5 Star rating is not enough for them and they deserve the amount of stars in the universe which are unmeasurable just as is my gratitude towards both of them.
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Testimonials
What People Say?
Frequently Asked Questions
An audiologist is a licensed healthcare professional with a clinical doctorate or masters degree in Audiology. They are trained to evaluate, diagnose and treat hearing loss and other auditory conditions including balance disorders and tinnitus (ringing in the ears). Audiologists provide valuable insight and recommend products to help manage and prevent hearing loss, including hearing instrument technology and hearing protection.
Audiologists work with people of all ages, from newborns to adults; some acquire a specialization with certain age groups and types of hearing conditions.
Currently, audiologists need to have a clinical doctoral degree (AuD) and must be licensed by the state where they practice. In addition to state licensure, an audiologist may also be rewarded with the Certificate of Clinical Competence in Audiology (CCC-A) by the American Speech-Language-Hearing Association (ASHA).
Audiologists perform the following hearing tests and treatments:
- Diagnostic hearing tests
- Annual hearing evaluations
- Hearing aid fittings, programming and consultations
- Earmold and earplug fittings and consultations
- Dizziness and balance testing and treatment
- Hearing aid repairs, service, and maintenance
- Pediatric hearing loss detection and treatment
- Hearing loss prevention and protection programs
- Aural rehabilitation/Hearing rehabilitation and auditory training
- Custom musicians earplugs and in-ear- monitors
- Tinnitus treatment programs for ringing and buzzing in the ears
- Sound therapy and counseling
- Cochlear implant candidacy evaluations and implant programming
The onset of hearing loss often happens gradually, so it might be hard to detect in the early stages. In most cases, people close to or usually around the person with undiagnosed hearing loss are the ones who can notice the hearing problems first. It is important to have an annual hearing evaluation, in the same way it is recommended to have an annual physical, teeth cleaning and eye exam.
If you or someone you know exhibits the following symptoms, consider consulting an audiologist:
- Perception that people are mumbling when speaking to you
- Constantly asking people to repeat themselves
- Playing the TV or radio louder than the volume level that others around you enjoy
- Missing the doorbell or the telephone
- Missing environmental sounds, such as birds chirping, your car turn signal and microwave beepings
- Hearing a ringing sound in your ears, especially when it is quiet
Hearing loss can be caused by several factors including exposure to loud noises, aging, ear infections, head or ear trauma, medications, congenital or genetic factors, diseases, and a number of other causes.
The most common cause of hearing loss (acquired) is exposure to loud noise. Hearing can be protected by wearing suitable hearing protection like ear plugs or ear muffs.
Hearing loss is diagnosed through a hearing evaluation conducted by an audiologist. Through a hearing test or diagnostic audiologic evaluation, an audiologist will determine the type and degree of hearing loss. The sensitivity, acuity and accuracy of speech understanding will also be evaluated in a hearing test.
A hearing evaluation covers a thorough case history and a physical inspection of the eardrum and the ear canal. Additional tests may also be performed depending on the symptoms. If an audiologist assesses that the hearing loss may benefit from medical intervention, a patient will be referred to a physician.
The results of a hearing test are plotted on a chart called an audiogram. Hearing level (HL) is measured in decibels (dB) and is presented in general categories as follows:
Normal hearing (0-25 dB HL)
Mild hearing loss (26-40 dB HL)
Moderate hearing loss (41-70dB HL)
Severe hearing loss (71-90 dB HL)
Profound hearing loss (greater than 90 dB HL)
Hearing loss is categorized into three types, each caused by different factors and requires different levels of hearing aid technology.
Sensorineural hearing loss
Sensorineural hearing loss occurs when there is a problem with the auditory nerve or the inner ear, specifically damage to the nerve fibers or hair cells of the auditory system. This is the most common type of hearing loss in adults.
The most common causes of sensorineural hearing loss are noise exposure and age-related changes. A disturbance in the circulation of the inner ear may also result in hearing loss. Fortunately, there are numerous options for patients with sensorineural hearing loss.
Conductive hearing loss
Conductive hearing loss is linked to problems in the middle or external ear. With conductive hearing loss, sound is not conducted efficiently through the ear canal, eardrum or middle ear bones, resulting in the reduction of hearing.
This may be caused by earwax blockage or other obstruction in the ear canal, perforation in the eardrum, middle ear fluid, middle ear infection,or other disease of the middle or inner ear. If you are diagnosed with conductive hearing loss, you may benefit from hearing aids, medication, medical implants, or surgical options.
Mixed hearing loss
When there are problems in both the middle and inner ear, the diagnosis will be a mixed hearing impairment. Since mixed hearing loss links both conductive and sensorineural hearing loss, treatment options will depend on the nature of the impairment and the symptoms.
Hearing loss can occur at any time in life from factors such as genetics, ear infections, head trauma or certain medications. If you suspect the following symptoms or behaviors in your child, you may need to consult with an audiologist:
-Failed newborn hearing screening
-Delays in speech and language acquisition (i.e no babbling)
-Frequent ear infections
-No startling reaction to loud sounds
-No response or turning to the source of loud sounds after six months of age
-Difficulty following verbal directions
-Short attention span
Any symptom of hearing loss in children should be addressed right away so as not to hamper or delay speech, language and cognitive development as a whole.
There are many different types of hearing aids in the market today, ranging from style, technology, features and design.
Aside from considering the style of the device, you need to consider the features that would be most beneficial to you and applicable to your lifestyle. From waterproof options, directional microphones, telecoils, and Bluetooth technology, there will surely be something for everyone.
Hearing aids are also available in different styles and sizes, and thanks to the advancements and innovations in technology, hearing aids are getting smaller without compromising power.
When selecting a style of hearing aid, the following should be considered:
-Type/degree of the hearing loss
-Power requirements
-Manual dexterity and visual abilities
-Budget
-Aesthetics
-Anatomical and medical considerations
-Lifestyle requirements
People with any type and degree of hearing loss may benefit from an assistive listening device. Since the microphone of a standard hearing aid is either worn on or behind the ear, the ability to enhance the speaker-to-background-noise ratio may become limited. This is where ALDs enter the picture, as they are designed to increase the loudness of a desired sound, such as a public speaker, TV, or radio, without necessarily increasing the background noise.
ALDs include TV listening systems, alarm clocks, telephone amplifying devices, and auditorium-type assistive listening systems. Newer ALDs are small, wireless and compatible with digital hearing aids.
Tinnitus, often referred to as ringing in the ears, is a common disorder affecting more than 50 million people in the United States. Some people experience tinnitus as a roaring, hissing, whistling, buzzing, or clicking sound in the ear.
Technically, tinnitus is not the actual disease, but a symptom of another underlying medical condition of the ear or affected by another influencing health factor. Tinnitus can be constant or intermittent, with single or multiple tones. The perceived tinnitus volume can range from extremely loud to very soft.
American Tinnitus Association: https://www.ata.org/
The exact cause of tinnitus is not known. However, there are a wide variety of factors linked to tinnitus that include:
- Noise-induced hearing loss
- Age-related hearing loss
- Wax build-up in the ear canal
- Certain medications
- Ear or sinus infections
- Ear diseases and disorders
- Jaw misalignment
- Cardiovascular disease
- Certain types of tumors in the neck or head area
- Thyroid disorders
- Head and neck trauma
Treatment will vary based on the severity and underlying condition of the tinnitus. There are several treatments to manage the perception of unwanted noise which include:
- Hearing aids with tinnitus-masking features
- Tinnitus retraining therapy
- Sound therapy
- Avoidance of certain medications
- Behavioral therapy
There are various types of hearing healthcare professionals in the industry, varying in terms of education and training.
A hearing instrument specialist and an audiologist are two of the most in-demand professionals when it comes to seeking treatment or advice for hearing loss. To better understand and select which professional is best for your case, here’s the difference between the two –
Audiologist
An audiologist has a degree in audiology and is trained to diagnose, treat, and monitor disorders of the hearing and balance system. Audiologists are well-versed and trained in handling amplification devices, cochlear implants, acoustics, electrophysiology, auditory rehabilitation and psychophysics.
At a minimum, Doctors of Audiology complete an undergraduate and doctoral level degree in audiology. They also undergo a supervised externship prior to state licensure and national certification. Continuing education requirements must be completed so audiologists can maintain state licensure.
For people with hearing loss, balance problems and auditory issues, an audiologist is the most qualified professional that can provide proper diagnosis and treatment.
Hearing instrument specialist (HIS)
A hearing instrument specialist is licensed to conduct audiometric testing to fit and sell hearing aids. To get a license, a hearing instrument specialist needs to take a certification program in hearing aids, complete training hours in the relevant field and pass an exam.
Hearing instrument specialists can fit and repair hearing aids. However, they cannot diagnose or treat hearing loss.
For more questions about hearing loss and other related services, our team at the Austin Hearing Aid Center will be happy to assist you. Call us today at (512-444-8684).